Frequently Asked Questions (FAQ)
What equipment do I need?
All of our classes can be done without equipment. We recommend a mat or soft surface for abs and the fun floor work. We will give you the option to level up with light hand weights and our exclusive resistance loops as you get stronger!
When is obé live?
We live stream classes every morning, 7 days a week. Exact times are listed on the schedule and adjust based on your time zone.
How do I watch?
We are currently web and iOS app based with an Android app coming soon! We’ve found that the bigger the screen, the better the experience. We’ve created these short tutorials to walk you through getting our content to your TV.
Download our iOS App.
Please note, obé is not compatible with your Smart TV’s web browser.
Do I have to reserve my class in advance?
The reserve function is a tool to make your life easier and to plan your workouts. You don’t need to sign up to take class and can join at any time.
obé is available only to residents of the United States and Canada.
If you have an existing health condition or are pregnant, you should consult a doctor before working out with us.
How do I cancel my membership?
If you created your account on our website, you can cancel by calling our customer support team. Sign into your account on www.obefitness.com, select “Account”, followed by “Subscriptions”. Scroll down to the “Cancel Subscription” section to view the number. Please note this is not accessible on the app.
If you created your account within the app, you will need to cancel within your Apple subscription settings. Please note that deleting the app does not cancel your subscription.
- Go to your iOS settings
- Select your name, located at the top of your settings page
- Select iTunes & App Store
- Select Apple ID (your Apple ID email)
- Select View Apple ID and sign into your Apple ID account
- Scroll down to Subscriptions and select Manage
- Select obé and select Cancel Subscription
After cancelling your subscription, you will continue to have access to your account until the end of your current billing period. Cancelling your subscription will not provide refunds.
Where can I find details about the terms of service?
Please click here to view our terms of service.
Where can I find details about the merchandise refund policy?
Please click here to view our merchandise refund policy.